Questions, answered.
Does Finch replace our claims software?
No. Finch overlays the way your firm already works. Your team keeps its inbox and existing tools, and Finch builds a full claim record from what you already receive. If your firm wants to bring historical claims into Finch from its current claims software, we can help with that too.
What does Finch connect to?
Outlook or Gmail, and file storage including OneDrive, Google Drive, Box and Dropbox. Connections are read-only.
Do we have to enter or migrate data to get started?
No. Once your sources are connected, Finch classifies each email and attachment into the right claim and builds the record itself. There is no data entry and no migration homework.
How do I know an answer from Finch is right?
Every finding cites its sources. You can open the original email, page or estimate line behind any answer and check it yourself.
Which estimates can Estimate Comparison read?
Carrier and insured Xactimate estimates, including every revision the carrier sends over the life of the claim.
Who at our firm uses Finch?
Owners use it to see the whole book. Adjusters use it for claim-level detail, estimate comparison and evidence. Office staff use it for contacts, documents and finances.
How is our data protected?
Connections are read-only, each firm’s data is isolated, and your data never trains shared models. You can revoke access anytime. See the Security page for details.
What complexity conceals can cost millions.
Connect your inbox and bring the full record into every conversation with the carrier.
In your demo
- See Finch build a claim record from real correspondence
- Compare every estimate version line by line
- Ask a question and get an answer with citations